Customs clearance of shipments, EORI number

Important information on trouble-free customs clearance of your shipments.

Tariffs and VAT for shipments to non-EU countries

Goods sent outside the European Union pass through customs in the destination country. The parcel recipient pays the assessed TOLL and VAT, and it is possible to transfer the customs assessment to the sender upon agreement.


TOLL and VAT are calculated from the total value of the package contents and the transportation price, including insurance. An exception is an express letter - in this case, the shipment is not subject to customs clearance. In the case of the non-payment of customs duties, the goods are returned at the sender's expense.


The mediation of customs clearance is free of charge. A customs invoice must accompany shipments to non-EU countries. We will prepare all the necessary documentation for you. You have to fill in the transport order wholly and correctly.

Export accompanying documents

If you wish to receive the Export Accompanying Documents (SAD/VDD), the carrier will process them at your request. Let us know in advance.

Tariffs and VAT for import shipments from non-EU countries

The customs clearance also applies to import shipments, i.e., shipments coming to the Czech Republic from non-European countries. In this case, you pay the following fees with the postage:

  • 20% deposit of the value of the goods and the postage price
  • € 26.92 fee for arranging the customs clearance

If duties are lower than your deposit, we will refund the overpayment.

EORI number

The EORI number (Economic Operators Registration and Identification System) serves as an identifier of economic operators for communication with the customs authorities. The customs office assigns the number based on your application. Most often, it consists of the given VAT number.

The EORI number is entered in the Agreement on Indirect Representation, which should be completed for non-EU shipments with a value exceeding € 1,000 (including postage). If the package is of a lower price, just attach a signed invoice stating the number and price of the items sent.

You can also find the application for an EORI number on the Customs Administration of the Czech Republic website. You can request an EORI number:

The customs offices, where an EORI number can be obtained, are provided by the Customs Administration of the Czech Republic on its website. The application for an EORI number takes approximately two working days to process.

There is an online application for private individuals, where there is a possibility of generating a temporary EORI number for individual customs clearance cases.

If you have any questions, don't hesitate to contact us.

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