Enter the tracking number or order number
What do you often ask?
How long can I claim the shipment?
In which cases can the claim not be accepted?
Express delivery time was not met. Is it possible to complain about delays?
How long will it take to settle the complaint?
What documents will you need for a complaint?
When will my account be refunded?
Will I be charged for the order cancellation?
Do I have to cancel the order and create a new one if I want to correct the recipient's address?